FAQ's

HOW DO I PLACE AN ORDER?

You can browse our products on our website https://www.everbloomindia.com/ or  Instagram - https://www.instagram.com/everbloomindia/. In case you require further assistance you can WhatsApp us at +91 9950035559 or email us at support@everbloomindia.com.

DO YOU CUSTOMISE ORDERS?

Yes, customisations are possible for minor changes like length, sleeves, measurements etc. For further customizations, we request you to WhatsApp us at +91 9950035559 or email us at support@everbloomindia.com to discuss your requirements in detail.

  • We accept customized orders on a Prepaid basis only.
  • Customized orders are not eligible for “Return/Exchange” since they are made exclusively for you.

You can place customised orders by clicking on customization on the product page. Fill in all the required details & our team will contact you after you place the order.

 

HOW DO I KNOW MY SIZE?

We have a standard size chart, provided alongside our products, it will help you understand how to measure yourself and get an accurate standardised size.

Our products are handcrafted especially for you, to get a custom fit we would request you kindly send us your accurate body measurements with the help of our size guide. In case you have further questions you can contact customer care.

WHAT ARE THE PAYMENT MODES AVAILABLE?

If placing the order through our website, you can pay directly through the payment link on the website, we accept credit and debit cards, UPI & or cash on delivery payment. Please contact our team on WhatsApp at +91 9950035559 or call our customer support team on +91 9950285559 and email - support@everbloomindia.com for further details.

CAN I CANCEL OR CHANGE AN EXISTING ORDER?

The order placed can be cancelled within 24 hours from the time of order placement. After deducting 2.5% of payment gateway fees, we will issue a store credit.

WHAT ARE THE SHIPPING CHARGES?

We offer free shipping on all products within India,

For international shipments 

  • Please allow up to 3 weeks for delivery. All customs and duties are to be borne by the customer.
  • Cash on delivery (COD) does not apply to international orders
  • Standard International shipping charges 2500-2800 INR
  • Exchange & Returns are not acceptable on International orders.

ARE PRODUCT COLOURS DISPLAYED ACCURATELY ON THE WEBSITE?

All products are photographed in standard lighting; we make all efforts to accurately display the colours & textures of our products. However, they may slightly differ depending on the configuration of your display screen.

HOW CAN I TRACK MY ORDER?

If you wish to track your order, you can click the Track Order or email us at support@everbloomindia.com.  

HOW LONG WILL IT TAKE TO RECEIVE THE ORDER?

 At EverBloom, all products are handmade with attention to detail hence we take around 5-7 working days depending on the product to process the orders.

We take around 5-7 working days from the date of placing the order to ship the items. However, if you need the item to be delivered before that please email - support@everbloomindia.com.

 

CUSTOMER REWARD PROGRAM- Bloom Points.

What are Bloom Points?

Bloom Points is EverBloom's loyalty program that rewards our customers with points on their purchases where you can earn 5% cashback on your order value with every purchase. Customers earn Bloom Points that can be redeemed on future purchases.

How do I enroll in Bloom Points?

All customers are automatically enrolled in Bloom Points upon creating an account on our website.

How do I earn Bloom Points?

Bloom Points are earned on every purchase made on our website. For every Rupee spent, customers earn a certain number of Bloom Points that can be redeemed on future purchases.

How do I redeem my Bloom Points?

Customers can redeem their Bloom Points at checkout when making a purchase on our website. Bloom Points can be applied to the total purchase amount or saved for future purchases. Please note that to use the Bloom Points available in your store wallet, you must log in first.

Is there a limit to how many Bloom Points I can earn?

No, there is no limit to how many Bloom Points customers can earn.

Are there any restrictions on using my Bloom Points?

Bloom Points can only be redeemed on purchases made on our website and cannot be combined with other discounts or promotions. Please also note that Bloom Points will expire within 60 days of purchase, and a maximum of Rs. 300/- Bloom Points can be used per order.

If you have any further questions or concerns, please don't hesitate to contact us. We value our customers and are always happy to assist in any way we can.

 

I NEED HELP PLACING THE ORDER.

To better our service, we will be happy to help you with your shopping experience, reach out to our team on WhatsApp at +91 9950035559 or call our customer support team on +91 9950285559 and email - support@everbloomindia.com for further details.